Order Assistance and Tracking

We’re here to help you with anything related to your order — from placing it to tracking your delivery.
If you purchased Mitolyn through our affiliate link, the following information will guide you through the entire process.


1. Order Confirmation

Once you place your order on the official Mitolyn website, you will receive:

  • A confirmation email

  • Your order ID

  • A summary of items purchased

  • Billing details

  • Estimated delivery time

If you didn’t receive the email, check your spam/junk folder or contact support.


2. How to Track Your Mitolyn Order

After your order is processed, you will receive a tracking link via email.
This link allows you to check:

  • Current shipping status

  • Carrier information

  • Estimated arrival date

  • Delivery location updates

Simply click the tracking link provided in the email to monitor your shipment.


3. Didn’t Receive Your Tracking Email?

If the tracking email hasn’t arrived within 48 hours:

✔ Check spam/promotions folder
✔ Ensure your email was entered correctly during checkout
✔ Contact the official Mitolyn support team

We do not handle shipping directly, but we will guide you on how to get support fast.


4. Order Changes or Cancellations

If you want to:

  • Update your address

  • Modify your order

  • Cancel your purchase

You must contact Mitolyn Customer Support immediately.
Orders already shipped cannot be modified.


5. Delivery Times

Delivery times depend on your location, but typical timeframes include:

  • USA: 5–7 business days

  • Canada: 7–12 business days

  • Australia: 8–14 business days

  • UK & Europe: 7–10 business days

  • International: 10–20 business days

Delays may occur due to holidays, customs, or peak seasons.


6. Missing, Damaged, or Incorrect Orders

If you received:

  • A damaged bottle

  • Wrong quantity

  • Wrong product

  • Or if your package is missing

Contact the Official Mitolyn Support Team with:

  • Order ID

  • Full name

  • Email used during purchase

  • Photos (if damaged)

They will resolve your issue quickly.


8. Refund and Return Assistance

To request a return or refund, you must:

  1. Contact the official Mitolyn support team

  2. Provide your order details

  3. Follow the return instructions provided

Refunds are processed after the product is returned to the manufacturer.